Question 1

Is a long-term contract required for service?

Accepted Answer

There are no long-term contracts or obligations required.  Most clients do have an arranged cleaning schedule, but all services are provided as needed to suit your needs.

Question 2

What areas of Maui do your offer cleaning services?

Accepted Answer

We provide home, office and rental cleaning services for Kihei, Wailea, Makena, Maalaea, Wailuku, Kahului, Spreckelsville, Paia, Haiku, Kula, Makawao, Pukalani, Lahaina, Kaanapali, Napili and Kapalua.

Question 3

What all is included in your cleaning service?

Accepted Answer

Please review our cleaning checklist for a list of services we perform for each type of cleaning. Once we become familiar with the specific needs of your property we then create scheduled services.  Every property has ever-changing unique requirements and we customize our services for your property.

Question 4

Do you furnish the cleaning supplies?

Accepted Answer

Yes, we provide everything needed to clean your home or office; environmentally safe cleaners, microfiber cloths, multi-filtration vacuums.

Question 5

What should I expect on my first appointment?

Accepted Answer

We will arrive at your location with all the cleaning supplies and equipment needed to thoroughly clean your home or office. First appointments generally take the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

Question 6

What will it cost to have my home cleaned?

Accepted Answer

The cost will depend on how large your home or office is and the amount of cleaning required. Visit our pricing and how to get an estimate page: Cleaning Quotes & Pricing

Question 7

Do I need to be home the day of cleaning?

Accepted Answer

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you, we send you a text reminder the day of your scheduled appointment.

Question 8

How will you enter my home on my scheduled days of cleaning?

Accepted Answer

Whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.

Question 9

Do I need to do anything before you arrive?

Accepted Answer

The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up not putting things in their places. It is best if people pick up or straighten up their items like toys and clothes.

Question 10

How and when do I pay for my cleaning services?

Accepted Answer

Payment is required day of service. Most clients have a credit card on file with us and we charge them the morning of their appointment.  Some clients prefer to pay for services themselves online in advance.

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